Privacy Statement

Effective Date: October 30, 2025

SSM Demolition & Contracting (referred to as “SSM,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Statement outlines how we collect, use, and disclose your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

1. Collection of Personal Information

We collect information necessary to provide our demolition and contracting services, respond to inquiries, and improve our website.

Information You Provide Directly:

  • Contact Details: Name, company name, email address, phone number, and project address when you contact us via forms, email, or telephone.

  • Project Information: Details related to your demolition, abatement, or contracting needs (e.g., project scope, timelines, site details).

Information Collected Automatically:

  • Technical Data: IP address, browser type, operating system, and unique device identifiers.

  • Usage Data: Pages viewed, time spent on the site, and referral sources, collected through tools like Google Analytics. We use cookies and similar tracking technologies to facilitate this.

2. Purposes of Collection (Why We Collect It)

We use the information we collect for the following purposes:

  • To Provide Services: To respond to requests for quotes, schedule consultations, manage projects, and communicate project updates.

  • Customer Relationship Management: To establish and maintain a relationship with clients and service providers.

  • Business Operations: To process payments (where applicable) and maintain accurate business records.

  • Marketing & Communications (with Consent): To send you updates, news, or promotional materials related to our services, provided you have explicitly consented (in accordance with CASL).

  • Website Improvement: To monitor and analyze site usage, troubleshoot issues, and enhance website performance.

3. Disclosure of Personal Information

We will not disclose your personal information to third parties without your consent, except in the following limited circumstances:

  • Subcontractors: We may share necessary contact and project details with trusted subcontractors (e.g., licensed abatement specialists, engineers) when required to complete your project. These parties are contractually bound to maintain confidentiality.

  • Legal Compliance: If required by law, court order, or governmental request (e.g., municipal permits, regulatory bodies).

  • Business Transfers: In connection with the sale, merger, or transfer of all or a portion of our business.

4. Consent

By using our website, filling out our contact forms, or engaging us for services, you consent to the collection, use, and disclosure of your personal information as described in this Statement. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer (see Section 6).

5. Security of Information

We employ physical, organizational, and technical security safeguards appropriate to the sensitivity of the information to protect your personal information against loss, theft, and unauthorized access or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure.

6. Access and Contact Information

If you have questions about this Privacy Statement, wish to withdraw your consent, or would like to request access to or correction of your personal information, please contact us.

7. Changes to this Statement

We reserve the right to modify this Privacy Statement at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.